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Insurance Executive Shares Advice

Date last updated 6:52 pm Feb 14th, 2008

A roomful of students and faculty members learned firsthand about the world of project management when Lisa DiTullio of Boston-based Harvard Pilgrim Health Care, was the featured lecturer at the most recent edition of BSC’s Business Breakfast Series.

The director of the project management office at Harvard Pilgrim and a recognized authority and published author in the field, Ms. DiTullio delivered an address titled “Fight for the Cause: How to Establish Calm During Chaos and Get Real Results.”

Much of the work in business revolves around projects, and Ms. DiTullio discussed the aspects of managing a successful one, including the methods of communicating its goals and details, garnering widespread internal support for it, and seeing it through to completion and beyond. She illustrated these points using specific examples from the business world. The formula and practices she shared with the audience helped turn Harvard Pilgrim from an organization that was placed in state-supervised receivership in 1999 to being ranked as the number one health plan in America by U.S. News & World Report / NCQA.

The talk was co-sponsored by the Division of External Affairs. (John Winters, Office of Institutional Communications)