About Lisa DiTullio
As past director of the project management office (PMO) at Boston-based Harvard Pilgrim Health Care, Lisa was a core member of the turnaround team for an organization that went from being placed in State-supervised receivership in 1999 to being the #1 Health Plan in America* and the Highest Rated Plan in the Northeast for member satisfaction according to the JD Power and Associates 2007 National Health Insurance Plan Satisfaction Study**.
While at Harvard Pilgrim Health Care, Lisa established a small consulting practice, housed within HPHC's PMO; the mission of the unit was to share project and business management best practices with other organizations, so they, too, could reap the benefits of project management in their organization. They helped many clients do more with less.
Today, Lisa's a leading force in project management. She is the principal of Lisa DiTullio & Associates, dedicated to introducing project management as a business competency, enabling organizations to improve decision-making, instill accountability, and enhance communications. She also focuses on the set-up and management of enterprise project management models. She is the editor of ProjectBestPractices, a quarterly newsletter from ProjectWorld, a regular contributor for the Silicon ValleyPM Blog, and a contributor to PM Network Magazine. She's also the author of Simple Solutions: How "Enterprise Project Management" Supported Harvard Pilgrim Health Care's Journey from Near Collapse to #1.
Lisa is a recognized international speaker in her field. Scores of organizations - from college campuses to governmental agencies to Fortune 100 companies and thousands of people have gained from Lisa's insights and tell-it-like-it-is keynotes and programs. Audience members leave educated, engaged and energized - armed with actionable practices for immediate success.
Lisa actively supports her community; she is the vice-chair of the Women's Business Connection, a preeminent women's organization within the South Shore Chamber of Commerce. She is also a member of the ATHENAPowerLink® Governing Body, a group which oversees a program which provides women-owned businesses an opportunity to work with a panel of experts to grow their business.
With a blended family of five children at home, Lisa has a first-hand appreciation of how simplicity works in keeping it all together.
*Harvard Pilgrim Health Care was named the nation's top-rated health plan for member satisfaction and quality of care in 2004 by the National Committee for Quality Assurance (NCQA). In 2005 and 2006, Harvard Pilgrim was named the top-rated health plan according to a joint ranking of commercial plans by U.S.News & World Report and NCQA. NCQA is a private, non-profit organization dedicated to improving health care quality. "America's Best Health Plans" is a trademark of USNews & World Report
** Harvard Pilgrim Health Care received the highest numerical score among large commercial health plans (750,000+ members) in the Northeast U.S. in the proprietary J.D. Power and Associates 2007 National Health Insurance Plan Satisfaction Study. SM Study based on 0,552 total responses and measure 13 plans and member opinions of commercial health plans, not including Medicare or Medicaid. Proprietary study results are based on experiences and perceptions of members surveyed October-November 2006. Your experiences may vary. Visit jdpower.com
Lisa is also a member of the National Speakers Association .
